Questions worth asking any security provider.

Yes. DarkBox offers customizable packages that can suit a new small business through to larger organizations. Engagements are scoped around your environment, obligations, and internal capability.

Security software addresses known threats on the devices where it is installed and correctly configured. It does not review your architecture, watch your signals, respond when something unusual happens, or tell you which gaps matter most. DarkBox combines the tooling with people who manage and interpret it.

Yes. Response scope depends on the severity and the systems involved. DarkBox can assist with containment, investigation, evidence preservation, and recovery guidance, and can develop an incident response plan afterward.

DarkBox can operate as your primary technology provider or work alongside an existing internal team or MSP in a security-focused role. Either arrangement begins with an assessment of the current environment.

DarkBox supports organizations working toward CMMC, NIST, HIPAA, and PCI requirements through gap analysis, control implementation support, policy development, and documentation practices. DarkBox is not a certifying body.

For active incidents, call 817-973-1397 or submit the incident report form. We prioritize incident reports over general inquiries.